Background

Open Answers was founded in 1988 by two brothers - Ian and Alex Bellia - to deliver Unix support services to several large retail organisations on behalf of vendor NCR. Over time this relationship expanded to include education services, consultancy and software development expertise.

The Open Answers customer base grew throughout the 1990s as word spread about our capability to support Unix environments. After NCR our next vendor relationship started with Sunsoft in 1994 and from there the list of technology customers expanded to include Sun Microsystems, IBM, ICL and Red Hat.

With the rapid growth of the Internet, we were first asked to write web integration software for Airmiles in 1997. This soon evolved to a fully managed hosting service from which companies such as Xerox, British Airways and several local government organisations asked Open Answers to take on support for their online infrastructure.

This exposure to innovative, secure, high volume and high availability online environments saw demand increase further for our services. Open Answers specialists and consultants have subsequently gained considerable experience from working within the architecture, infrastructure, software development and QA functions of several leading UK ecommerce operations. As well as technology, our sector experience includes the travel industry, financial services, government, news, gaming and legal professions.

Over the past twenty five years, the Open Answers team has expanded to a core of dedicated professionals with experience spanning every aspect of modern technology, across all layers of the systems delivery stack.

 

What our customers are saying

Open Answers not only know what they're doing backwards but also genuinely care about their customers – that’s almost unique among the many IT vendors I've ever worked with.

CTO, Bloomberg New Energy Finance

Open Answers specialist skills and design experience, across all layers of the technology stack, have enabled Practical Law Company to grow its delivery capability to a global scale. Without hesitation, we would recommend Open Answers as the ‘go-to’ infrastructure experts.

CTO, Practical Law Company

Open Answers has supported our growth, thanks to their substantial experience in technology architecture. Their advice is highly respected and we value their independent viewpoint, especially in appraising complex situations.

IT Director, ASOS.com

Open Answers depth and breadth of Unix expertise provides Sun Microsystems with an excellent resource, from education to support and engineering.

Sustaining Engineering Manager, Sun Microsystems

Open Answers managed services deliver high quality solutions at an affordable price point. Critically, the company has a depth of technical expertise that ensures continual high performance and high availability of business critical websites.

Xerox

Open Answers continues to deliver vital technical skills that support the development of innovative, business critical web sites across British Airways.

Technical Manager eBusiness, British Airways

Open Answers experience in developing and supporting complex Unix based environments enabled us to rapidly create the dynamic www.national-lottery.co.uk site and deliver interactive online play to our customers.

Chief Architect, Camelot Group

Open Answers have always provided AirMiles with a top-quality, reliable service covering the whole spectrum from development work to hosting and operations. Knowing that the web-site is in your hand is one less thing to worry about.

IT Services Manager, Air Miles Travel Promotions

Open Answers managed firewall service delivers both the performance and high availability required by an international organisation which relies considerably on communications.

C.B. Richard Ellis