Ian Bellia founded Open Answers in 1988 following a successful career as a Unix specialist at NCR working both in the UK and USA. Since that time Ian has overseen the growth of Open Answers, its evolution from delivering vendor-badged support on behalf of NCR to a fully fledged Unix services organisation that can boast some of the country’s largest organisations as customers.
In common with every other member of the Open Answers team, Ian is a Unix specialist and has a passion for new technology. But more than that, it is Ian’s commitment to customer service, problem ownership and desire to meet every customer need that has created the culture recognised by Open Answers customers. The company’s organic growth is testament to that culture, with the vast majority of new business being driven by word of mouth and recommendation from existing, highly satisfied customer organisations.
Jeremy Peet joined Open Answers from Dixons Group plc almost 20 years ago and has played a vital role in the company’s development. His broad technical expertise and experience has underpinned the successful deployment of dynamic web sites at both British Airways and Camelot, while his management skills have ensured the development of strong processes across the organisation’s support, consultancy and development service streams.
What our customers are saying
Open Answers not only know what they're doing backwards but also genuinely care about their customers – that’s almost unique among the many IT vendors I've ever worked with.
CTO, Bloomberg New Energy Finance
Open Answers specialist skills and design experience, across all layers of the technology stack, have enabled Practical Law Company to grow its delivery capability to a global scale. Without hesitation, we would recommend Open Answers as the ‘go-to’ infrastructure experts.
CTO, Practical Law Company
Open Answers has supported our growth, thanks to their substantial experience in technology architecture. Their advice is highly respected and we value their independent viewpoint, especially in appraising complex situations.
IT Director, ASOS.com
Open Answers depth and breadth of Unix expertise provides Sun Microsystems with an excellent resource, from education to support and engineering.
Sustaining Engineering Manager, Sun Microsystems
Open Answers managed services deliver high quality solutions at an affordable price point. Critically, the company has a depth of technical expertise that ensures continual high performance and high availability of business critical websites.
Open Answers continues to deliver vital technical skills that support the development of innovative, business critical web sites across British Airways.
Technical Manager eBusiness, British Airways
Open Answers experience in developing and supporting complex Unix based environments enabled us to rapidly create the dynamic www.national-lottery.co.uk site and deliver interactive online play to our customers.
Chief Architect, Camelot Group
Open Answers have always provided AirMiles with a top-quality, reliable service covering the whole spectrum from development work to hosting and operations. Knowing that the web-site is in your hand is one less thing to worry about.
IT Services Manager, Air Miles Travel Promotions
Open Answers managed firewall service delivers both the performance and high availability required by an international organisation which relies considerably on communications.
C.B. Richard Ellis